The Best in the Business
EDIMS training and support team is the best in the business.
Our support professionals have an average of over 8 years of experience.
Our training and implementation team includes practicing
ED clinicians, billers and coders, and IT professionals.
With EDIMS, support is always there, all the time.
Our Client Support Teams are on-call 24/7/365, and they respond
immediately to resolve any problem as quickly as possible.
They are trained and experienced in managing any issue that comes up,
whether that issue is purely within the EDIMS system or not.
Peer-to-Peer Training and Implementation
The proper training of your staff is key to the successful
implementation of any IT project.
Accordingly, EDIMS training is done on a peer-to-peer basis —
EDIMS IT people train your IT people,
EDIMS clinicians train your clinicians. Our team works with you
to develop the on-site training schedule around your needs and
preferences, to ensure your team is ready for “go-live”.
Our “go-live” team consists of EDIMS users that embed themselves
in your department to ensure your team has all the answers they
need and can maximize the full potential of EDIMS.